Aftersales Advisor

We are recruiting on behalf of a franchised main dealer in Christchurch, Dorset, for an Aftersales Advisor. This is a customer-focused opportunity in a busy, well-established aftersales environment. Benefits of the Aftersales Advisor: Competitive basic salary starting from £26,000, plus bonus and upsell commission Strong earning potential with an OTE of up to £30,000 Full-time rota-based hours, Monday to Friday with 1 in 3 Saturday mornings on a rota Supportive dealership team environment Clear focus on service excellence and building customer loyaltyDuties of the Aftersales Advisor: Act as the first point of contact for customers with service and aftersales enquiries Book vehicles into the workshop and coordinate with the service team to keep jobs running on time Identify upselling opportunities in a professional, customer-first manner Maintain accurate records and ensure customer communication is clear and timely Provide job progress updates and support with customer follow-ups where requiredRequirements of the Aftersales Advisor: Proven experience in a motor trade environment as an Aftersales Advisor Confidence delivering excellent customer care while maintaining dealership standards Strong upsell and communication skills to improve profitability without compromising trust Ability to prioritise effectively in a fast-paced workshop setting and meet deadlines Good IT skills and experience using dealer systemsIf you are currently an Aftersales Advisor and want a role with clear earning potential and a supportive team in Christchurch, this position is designed to help you strengthen your impact in aftersales. Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Christchurch and Dorset, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career