Housing Choices Case Officer

Job Specification - Housing Choices Case Officer Job Title: Housing Choices Case Officer Employer: Leicestershire District Council Type: Temporary Hours: 36.25 per week (Mon-Fri, 09:00-17:00) Duration: 1 June 2026 - 30 June 2026 Pay: £16.97 - £17.96 per hour Purpose To provide housing advice and homelessness prevention support, managing an existing caseload in line with current homelessness legislation. Key Duties Manage homelessness and housing options cases Carry out homelessness assessments and investigations Provide advice on housing options and support services Issue decisions under the Homelessness Reduction Act 2017 Work with vulnerable customers to prevent homelessness Maintain accurate case records using systems such as Jigsaw Requirements Experience managing homelessness caseloads Good knowledge of the Homelessness Reduction Act 2017 Housing advice/options experience essential Experience with Jigsaw preferred Strong communication and organisation skills Full UK driving licence required Able to attend the Coalville office at least twice weekly