Account Manager

Account Manager Location: St Albans, Hertfordshire Hours: Monday to Friday, 08:30 – 17:30 Salary: £28,000 – £30,000 basic + up to £5,000 bonus + pension About the business We are working with a long-established and highly reputable UK business that has been operating for nearly 40 years. With a strong reputation for service, reliability, and long-term client relationships, the business operates as part of a larger, financially strong logistics group, offering excellent stability and long-term career development opportunities. The company continues to grow through both organic development and strategic acquisitions, with a strong focus on customer retention and new business development. The role This is a key position within the commercial and operations team, responsible for managing and developing existing customer relationships while also supporting new business activity. You will act as a key point of contact for clients, helping to deliver a high level of service while ensuring commercial opportunities are maximised. Key responsibilities Build and maintain strong relationships with existing clients Prepare and calculate quotations Support account growth and identify new opportunities within existing clients Liaise with suppliers and internal teams to build competitive pricing Attend client meetings (where required) Maintain accurate records, reports, and KPI data Provide a high level of customer service and communication at all times Experience required Strong B2B sales or customer service experience Experience calculating quotations  Confidence handling customer and supplier negotiations Experience managing or developing client relationships Strong numerical ability and attention to detail Good IT skills, particularly Excel, Outlook, Word, and PowerPoint Personal attributes Confident and professional communicator (written and verbal) Positive, proactive, and commercially minded Strong work ethic with a can-do attitude Comfortable working in a fast-paced environment High attention to detail Calm under pressure and able to manage deadlines effectively What’s on offer Competitive basic salary of £28,000 – £30,000 Performance-related bonus up to £5,000 Contributory pension scheme Stable, long-established business with strong financial backing Clear opportunity for progression within a growing group structure WGCCOMMPERM By applying to this job advertisement, you confirm you have read and understood our