Technical Administrator

TECHNICAL ADMINISTRATOR Hours of work - Monday to Thursday 8am - 4.45pm & Friday 8am - 4pm Salary - £30,000 - £32,000 depending on experience JOB OVERVIEW We are looking for a Technical Administrator to join our admin team to work on our busy torque tool hire desk. You will be trained on our range of torque tooling so you can advise customers on the right products to hire. As well as gaining tool knowledge, the role encompasses all elements of administration including raising job cards, delivery notes and invoices. This role relies strongly on being organised and meticulous. THE COMPANY We are a family run engineering company and have been in business for over 60 years. As well as supplying torque tools, we offer bespoke tooling and have the capability of manufacturing everything in house which means we have full control over everything we produce. Although we are a small company, we have high end customers who expect a high level of service. We have built up a great reputation and are proud of what we have achieved. THE ROLE Speaking with customers on a technical level to offer suitable hire tools. Raising advice notes. Liaising with couriers and hauliers to organise collection and return delivery of tools. Costing repairs and producing quotations. Producing calibration certificates Producing month end hire invoices General administrative duties THE CANDIDATE An engineering background would be advantageous Be prepared to gain full product knowledge They will need to be meticulous with organising and scheduling daily tasks They must have a proactive approach to problem solving Document management and control so attention to detail is paramount The chosen candidate must be flexible and willing to undertake other administrative tasks if needed Ability to maintain a professional and calm approach when dealing with customers Have a hands on, sleeves rolled up attitude to getting the job done COMPANY BENEFITS Free on site car parking 34 days holiday per calendar year, including bank holidays Further annual leave days are accrued at 1 day every 2 years with a cap at 5 days for 10 years service Company closure between Christmas and New Year 4pm finish on Friday’s Full training provided ADDITIONAL INFORMATION We are a small, successful engineering company whose culture is built on communication, teamwork and the ability to react to company, and customer demands. This position, therefore, necessitates a full-time (5 days a week) on-site presence to fully participate in our collaborative environment