Social Care Operations Officer

Social Care Operations Officer Location: Perth, PH1 5PP Salary: £16.34 per hour + Excellent Benefits! Contract: Part time, Permanent Hours: 20 hours per week (over 4 or 5 days) Crossroads Cares (Perth & Kinross) is a supportive, professional and values-led charity providing high-quality respite care to unpaid carers and the people they support across Perth and Kinross. We pride ourselves on delivering compassionate, person-centred care while supporting the wellbeing of our community. We are seeking an experienced, motivated and well-organised individual to join our team as a Social Care Operations Officer on a part-time basis. This is a key role within our organisation, supporting the delivery of high-quality care services alongside contributing to business development projects that will strengthen and grow our services for the future. This opportunity is ideal for someone with a background in care service management and private care provision who is looking for a flexible part-time role where they can make a meaningful impact. Why Join Us * Supportive, professional and values-led working environment * Opportunity to contribute to a respected local charity * Flexible part-time working across 4–5 days * Varied and rewarding role supporting both operations and development * Chance to help shape and strengthen community care services * Company pension and on-site parking As our Social Care Operations Officer you will: * Support Care Coordinators in the effective delivery of high-quality care services * Assist with care planning, organisation and day-to-day operational support * Help maintain and improve care quality and service delivery * Undertake business development projects to support service growth and sustainability * Carry out care assessments * Support and supervise care colleagues * Contribute to the development of systems, processes and best practice * Work collaboratively with colleagues and external partners * Maintain accurate records and use IT systems effectively * Work in line with organisational values, policies and confidentiality requirements In order to be successful in this role you must have: * SVQ Level 3 in Health and Social Care (or equivalent) * Experience in care service management * Experience of private care provision * Good understanding of community-based care * Strong communication and organisational skills * Competent in IT and digital record-keeping * Full UK driving licence * Willingness to travel occasionally for meetings or service activity * Ability to work flexibly across 4–5 days per week It would be great if you had: * Experience in business or service development * Knowledge of care sector compliance and quality standards If you want to join a respected local charity and build a rewarding career supporting people across Perth and Kinross, we would love to hear from you. We review applications on a rolling basis, so early applications are encouraged. Apply today