Branch Administrator

Market 36 are currently looking for a Branch Administrator on behalf of their client based in Marlesford, Suffolk on a full-time and permanent basis. The Branch Administrator plays a vital role in supporting the Branch Manager and wider team to ensure the efficient and effective day-to-day operation of the branch. The postholder will provide high-level administrative and personal assistant support, act as a first point of contact for customers, and ensure accurate record-keeping, compliance, and smooth coordination of branch activities within a busy operational environment. Role & Responsibilities: * Provide high-level personal assistant and administrative support to the Branch Manager, anticipating management needs and supporting the wider team as required. * Manage incoming calls and maintain the branch switchboard. * Act as the first point of contact for customers and clients, professionally handling enquiries, requests, and complaints in person, by telephone, and via email. * Carry out financial administration duties, including processing invoices, delivery notes, and related documentation. * Prepare sales quotations and issue invoices and delivery tickets. * Carry out daily cashiering duties and liaise with Head Office. * Maintain accurate data, records, and filing systems, including stock documentation and confidential information. * Update the sales database regularly. * Support the sales team during events and trade shows. * Provide general administrative support across branch operations. * Conduct monthly stock checks on domestic items. * Ensure timely and clear communication across the team. * Consistently deliver professional and customer-focused service. Skills, Experience & Qualifications: * Strong communication skills and a professional telephone manner. * Confidence in dealing with people at all levels. * Discreet and trustworthy when handling confidential information. * Excellent organisational skills with the ability to multitask. * Exceptional accuracy and attention to detail with both written communication and numerical data. * Proficient in Microsoft Office (Word, Excel, PowerPoint). * Self-motivated, approachable, and a team player. * Ability to use initiative and adapt in a fast-paced environment. * Well-presented and detail-oriented. * Full clean driver’s license. Hours: Mon to Fri, 8am-5pm (40 hours per week) Salary: Competitive (DOE) Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles