Service Advisor

Our client, a leading manufacturer-approved car dealership in South Bristol, is seeking an experienced and professional Vehicle Service Advisor to join their dynamic team. This is an excellent Service Advisor opportunity for a skilled motor trade professional to develop their career within a reputable dealership environment. The successful Service Advisor will be responsible for delivering exceptional customer service, managing service appointments, and maximising upselling opportunities in line with dealership targets. Benefits: Basic salary package of approximately £29,870 per annum, depending on experience Competitive performance-based bonuses, with on-target earnings up to £35,844 annually Additional earnings through the sale of service plans at £25 each Overtime at time and a half 25 days annual holiday allowance plus bank holidays Full in-house and manufacturer-approved training programmes Contributory workplace pension scheme Staff purchase discounts on vehicles and parts Career development opportunities within a manufacturer-owned dealership group Working hours: Monday to Friday, 8:00am-6:00pm, with 1 in 2/3 Saturdays, 8:30am-12:30pm, paid at time and a halfDuties: Greet customers professionally within the Service Department and book their vehicles in for repairs or servicing Liaise closely with the workshop team to track progress and ensure timely completion of work Upsell additional products and services, including service plans and warranties Maintain clear communication with customers about vehicle status and work required Take payments for completed work accurately and efficiently as a Service Advisor Advise customers on minor technical issues and warranty procedures Assist in achieving dealership sales and service targets through excellent customer engagement Ensure high levels of customer satisfaction through professional and knowledgeable serviceRequirements: Proven experience as a Vehicle Service Advisor or in a similar role within the automotive industry Strong customer service and communication skills Ability to build rapport with customers and influence decisions positively Organised with the ability to manage multiple tasks effectively Familiarity with dealer management systems (experience with Kerridge/CDK is advantageous but not essential) A valid UK driving licence with minimal points Ability to work independently and as part of a team Automotive industry knowledge, including warranty procedures, is desirableIf you are passionate about delivering outstanding service and seeking a career with a respected manufacturer dealership, this is an opportunity not to be missed. Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Bristol and the South West, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career