Head Of Operations

Job Title: Head of Operations (Hazardous Waste Sector) Location: Hartlebury (On-site) Salary: £70,000 – £75,000+ DOE (Negotiable) Benefits: Company car or car allowance + full benefits package Hours: Monday to Friday, 40 hours per week About the Role An opportunity has arisen for an experienced Head of Operations to join a leading waste management and environmental services business. This is a senior leadership position responsible for overseeing all operational activities within a regulated waste transfer station environment. What’s in it for you Senior leadership role within a growing organisation Highly competitive salary (£70K–£75K+ DOE, negotiable) Company car or car allowance Pension scheme (3% employer / 5% employee contribution, flexible options) Private Medical Insurance (BUPA) including comprehensive cover Optional family cover (employee-funded) Free Dental Cover (Level 1) Employee Assistance Programme (24/7 support + counselling sessions) Shopping discounts platform Free mortgage advice service Strong career influence within strategic operations and business growth Key Responsibilities Strategic & Operational Leadership * Lead the Operations function in line with company growth and business plans * Develop and implement operational strategy for waste collection, transfer, and delivery * Ensure efficient, cost-effective, and compliant site operations * Set and drive KPIs aligned with business performance and improvement targets Compliance, Safety & Environmental Standards * Ensure full compliance with environmental permits, legislation, and industry best practice * Maintain high standards of health, safety, quality, and environmental performance * Promote recycling and diversion of waste from landfill * Oversee adherence to legal and regulatory requirements across all operations Team Leadership & Development * Manage Warehouse and Laboratory & Reception Team Leaders * Lead, motivate, and support teams to achieve operational objectives * Ensure training and development plans are in place and delivered * Foster a positive, structured, and high-performance working environment Operational Efficiency & Improvement * Oversee routing of waste to disposal and recovery facilities in a cost-effective manner * Support sourcing and development of UK and European disposal outlets * Identify and implement process improvements and operational efficiencies * Ensure adequate resourcing and planning across all operational areas * Resolve operational issues and implement sustainable solutions Reporting & Communication * Prepare and present management reports * Ensure clear communication across operational and leadership teams * Maintain an open and collaborative management approach Additional Responsibilities * Provide out-of-hours emergency support when required * Undertake any additional duties appropriate to senior management level Requirements Essential * Strong background in hazardous waste, chemistry, or regulated environmental operations * Strong understanding of environmental compliance and permit regulations * Experience driving KPIs and operational performance Desirable * Experience within waste management or environmental services sector * Exposure to European waste disposal networks