Personal Injury Claims Handler

Structured claims handling | CII accredited insurer | Hybrid working | Strong development culture If you’re an experienced Personal Injury Claims Handler looking for a role where your technical expertise is genuinely valued, this opportunity offers the chance to manage a varied caseload within a supportive, CII-accredited insurer that invests in both people and technology. As a Personal Injury Claims Handler, you’ll be trusted to take ownership of your caseload while working in a structured environment that prioritises development, fair outcomes, and long-term progression. You’ll also benefit from modern systems and a culture that encourages continuous improvement rather than volume-driven working. Package & Benefits • Salary £30,000–£35,000+ per annum. • Fully funded Cert CII qualification and structured training plan. • Hybrid working following successful completion of probation with flexible options available. • 21 days holiday plus additional entitlement with service, plus early Christmas and New Year finishes. • Private healthcare with optional family cover. • Recognition bonus scheme, annual awards, and regular social events. About the Company You’ll be joining a CII-accredited, Chartered insurer with a strong reputation for investing in its people, systems, and service standards. The business promotes a supportive, modern working environment where development and employee wellbeing are central to long-term success. Key Responsibilities • Manage a caseload of Personal Injury Claims Handler work from first notification through to settlement. • Assess liability, causation, and quantum while reviewing medical and legal evidence. • Negotiate settlements within authority limits and ensure fair outcomes. • Liaise with claimants, solicitors, and third parties throughout the lifecycle of the claim. About You • Experience working as a Personal Injury Claims Handler managing end-to-end claims. • Strong understanding of liability assessment, causation, and claims negotiation. • Confident managing a busy caseload within a regulated insurance environment. If you’re ready for your next step as a Personal Injury Claims Handler, we’d welcome a confidential conversation, even if your CV isn’t fully up to date. Contact Fintelligent for more information or a confidential discussion. AW_FIN