Production Account Manager - venues

Key Responsibilities Build and maintain strong, long-term relationships with venue stakeholders, ensuring mutual growth and alignment Act as the main point of contact for venue event enquiries, coordinating responses, site visits, and solutions Manage incoming briefs, gaining a clear understanding of client requirements and expectations Develop creative and commercially sound proposals aligned with venue capabilities and budgets Collaborate with internal teams to design and deliver engaging event solutions Ensure all financial elements, including quoting and invoicing, meet targets Identify opportunities to introduce additional services across the wider business Maintain consistency and quality across all client communications and proposals Monitor event outputs to ensure high standards of delivery Share market insights gathered through venue relationships to support business development Support delivery teams with venue-specific operational knowledge (e.g. access, restrictions, capabilities) Ensure all technical, creative, and logistical requirements are clearly communicated and executed Technical Skills & Experience Strong IT skills, including Microsoft Office (Word, Excel, PowerPoint) Experience working with event equipment and/or live events Background in a fast-paced administrative or account management role Good financial awareness, including budgeting and working to targets Understanding of how different business functions (e.g. operations, transport, finance) interact