Key Account Advisor

T&K Associates are proud to be recruiting for a Key Account Advisor to join our client based in Ashby-de-la-Zouch on a permanent basis. Reporting into the Key Account Lead, you’ll play a key role in supporting and developing customer relationships, acting as a central point of contact to ensure a seamless and high-quality service. This is an excellent opportunity to join a well-established, friendly business that has grown consistently over the years and has exciting plans for continued expansion. Key Account Advisor Job Benefits; * £27,000 per annum * Monday to Friday * Option of a set shift - 7.30am-3.30pm / 8am-4pm / 8.30am-4.30pm – hours to be agreed with the Client on interview * 20 days holiday + bank holidays with the option to purchase additional days * Private Healthcare * Company pension scheme * Free parking Key Account Advisor Job Details; * Lead liaison between the Company and other accounts obtaining daily project updates * Managing Customer enquiries into the business and redirecting them to the appropriate function providing answers with suitable timescales * Provide a quote to the Customer again within defined timescales using dedicated software and tools * Prioritise Customer requests dependant on urgency * Attend a conference call 3 times per week * Work with the Sales team to highlight new Customers and direct responses accordingly * Provide support to the quotations and purchasing team as and when required * Obtain Stock Management information * Record and monitor Customer feedback and the service provided * Order products and update the schedule * Growth and long-term project planning * Liaise and support other areas within the business on inter-company purchasing aligned with this role * Proactively lead and facilitate the HS&E plans for your department and ensure continued compliance * All other associated duties as required by the Company Key Account Advisor Person Specification; * Strong organisational skills with the ability to manage multiple customer requests, prioritise effectively and meet deadlines in a fast-paced environment * Excellent communication skills, both written and verbal with confidence liaising with customers and internal teams * Proven ability to build and maintain positive working relationships with key stakeholders * High level of attention to detail, particularly when preparing quotations, processing orders, and updating schedules * Proactive and solutions-focused approach, with the ability to work independently and use initiative * Good IT skills If you are interested in the position of Key Account Advisor, get in touch by sending your CV to T&K Associates today