Mobile Patrol Officer

Mobile Patrol Officer – Job Description We are seeking a proactive and reliable Mobile Patrol Officer to join our Operations team, providing high-quality site-based security, enforcement, and customer service across allocated locations. This is a mobile role requiring regular travel between sites, delivering consistent standards of patrol, compliance, and client support in line with operational procedures and site requirements. Key Responsibilities * Attend allocated sites within scheduled patrol cycles and as operationally required * Conduct regular patrols of site and car park areas, maintaining cleanliness and order where applicable * Enforce parking terms and conditions by issuing Parking Charge Notices in line with site signage and regulations * Carry out basic checks, preventative maintenance, and replenishment of equipment such as payment and validation kiosks * Report faults, incidents, near misses, and health & safety concerns promptly and accurately * Maintain accurate site logs using handheld devices and complete all sign-in/out procedures * Ensure vehicles (company or personal) are kept safe, roadworthy, and maintained in line with policy * Maintain a professional presence and deliver excellent customer service at all times * Ensure correct uniform and PPE are worn and kept to standard * Monitor stock levels and support inventory control where required * Communicate effectively with site teams, colleagues, and management throughout shifts * Follow all company policies, procedures, and safe working practices Skills & Attributes * Full UK driving licence (essential) * Strong customer service and communication skills * Good problem-solving and decision-making ability * Basic IT literacy (handheld devices and reporting systems) * Organised, punctual, and self-motivated * Able to work independently and as part of a team * Able to remain professional in challenging situations What We’re Looking For * Strong timekeeping and reliability * A practical and calm approach to enforcement situations * Awareness of health & safety and safe working practices * Ability to adapt in a fast-paced, mobile working environment * Commitment to delivering consistent, high-quality service Success in This Role * Meeting operational targets and site requirements * Maintaining high standards of enforcement and customer service * Effective communication with teams, clients, and site contacts * Strong collaboration with colleagues to support operational excellence * Demonstrating professionalism, accountability, and company values