Duty Manager

£Competitive + Bonus | 4 on / 4 off | Days We are recruiting for an experienced Duty Manager to join a high-profile fleet maintenance operation at Heathrow Airport. This is a hands-on leadership role, ideal for someone from a mechanical, fleet, or workshop background who is confident managing teams in a fast-paced, safety-critical environment. The Role Reporting to the Operations Manager, you will take full responsibility for the day-to-day running of maintenance operations across airside and landside, ensuring performance, safety, and service delivery targets are consistently met. Key responsibilities: * Lead and manage a team within a busy operational environment * Ensure all vehicles and equipment are maintained in line with planned schedules * Drive productivity, efficiency, and service performance * Manage workshop loading, resource allocation, and prioritisation of work * Ensure compliance with health & safety and operational standards * Build effective relationships with internal teams, customers, and suppliers * Investigate incidents and implement corrective actions * Ensure all work orders and documentation are completed accurately (SAP) Requirements * Minimum 2 years’ experience in a management or supervisory role * Background in mechanical, fleet, or workshop environments * Strong leadership and communication skills * Ability to work in a fast-paced, high-pressure environment * Good organisational and problem-solving skills Desirable: * IOSH / NEBOSH * Experience with SAP or similar systems * Knowledge of heavy vehicles, fleet maintenance, or aviation support equipment Package * Competitive salary + bonus (discussed at application stage) * 4 on / 4 off shift pattern * 6:00am – 6:00pm * Long-term opportunity within a growing and well-established operation