HCRM1

Job Title: Recruitment & Workforce Manager Salary: £39,000 per annum Job Type: Permanent, Full-time Location: Norwich (with travel to Hull and residential homes) Hours: Monday – Friday 40 hours per week Eleven 11 Recruitment is recruiting on behalf of our client for an experienced and driven Recruitment & Workforce Manager to lead and develop recruitment operations across a growing care and education organisation. The Role As Recruitment & Workforce Manager, you will take ownership of recruitment and workforce processes across our client’s services, including CQC-registered residential homes, Ofsted-registered homes and schools, and wider organisational projects. You will lead the workforce function, ensuring recruitment practices are robust, compliant, and aligned with regulatory standards, while supporting long-term workforce planning and development. Key Responsibilities • Lead and manage end-to-end recruitment processes across the organisation • Ensure Safer Recruitment standards are consistently applied • Act as the main point of contact for new starters, supporting onboarding and induction • Oversee international recruitment, including visa compliance and Home Office sponsorship requirements • Maintain accurate staff records and conduct regular audits • Support recruitment for new services and senior-level roles • Collaborate with senior leadership on workforce planning and annual recruitment analysis • Develop strategies to improve staff engagement and retention • Lead recruitment events and promote the organisation externally • Ensure compliance with CQC, Ofsted, and Keeping Children Safe in Education standards • Manage and develop the workforce team, providing coaching and leadership • Prepare for inspections relating to recruitment and workforce compliance • Monitor recruitment KPIs and achieve monthly targets About You Essential: • Proven experience in recruitment and workforce management • Experience within care, education, or a similar regulated environment • Strong understanding of compliance and safer recruitment practices • Excellent organisational, communication, and leadership skills • Experience managing audits, reporting, and workforce data • Full, clean UK driving licence Desirable: • Relevant qualification (e.g. RQF Diploma, HNC, or City & Guilds in administration) • Experience with international recruitment and sponsorship compliance • Knowledge of local authority financial processes Key Attributes • Strong leadership and team management capability • Ability to build effective relationships across all levels • Commitment to high-quality, person-centred services • Proactive, solutions-focused mindset • Passion for continuous improvement and workforce development Why Apply? This is a pivotal role offering the opportunity to shape and enhance recruitment strategy within a values-driven organisation. You will play a key role in ensuring high-quality staffing across services that directly impact people’s lives. To apply please call us on (phone number removed) or apply online to (url removed)