Sales Administrator

To provide the day to day interface with the Customer; with full end to end ownership of the Account. This includes, but is not limited to: * Offering outstanding Customer Service to all customers; external & internal * Issuing Customers with quotations, confirming all details are correct and in a timely manner * Following up quotations as agreed with Management * Ensuring orders are entered correctly on to the system * Process incoming telephone/email/web orders accurately * Building strong relationships with allocated Customers * Liaising with the Operations Team to ensure orders will be fulfilled on time and in full * Communicating the delivery status of orders to allocated Customers, where necessary * Managing Customer delivery expectations, to ensure a positive outcome for both Parties * Monitoring & updating the CRM system * Setting up new accounts * Provide cover for any absent member of the Team as and when requested The Person – * Previous experience within a sales administration/customer service position * Excellent oral and written communication skills * Great eye for detail * Confident telephone manner * Customer focused – ability to develop and maintain exceptional customer relationships * Ability to multi-task and work to deadlines * Capability to work independently and prioritise workload * Willingness to learn about new products * Experience in negotiating and diplomacy * Ideally have working knowledge of SAP B1, but not essential as full training will be given * Keen interest in motorsport and/or aerospace would be of benefit