Assistant Manager - Hospitality / Retail

Assistant Manager - Premium Living Residence Edinburgh City Centre | Up to £32,000-£34,000 + Bonus + Excellent Benefits Are you a high-performing Retail Assistant Manager or Store Manager ready to step away from late nights, weekends and constant trading pressure - without losing the buzz of leading a team and running a fast-paced operation? This is a fantastic opportunity to take everything you've built in retail - leadership, standards, customer experience and people management - and apply it in a premium, service-led environment with a far better work-life balance. You'll be joining a fast-growing, award-winning residential brand that delivers a hospitality-style experience within a high-end living environment - where service, presentation and community really matter. The Role As Assistant Manager, you'll support the overall running of a modern, design-led residential building - working closely with the senior leadership team to ensure everything operates to the highest standards. This is a hands-on, people-focused role, ideal for someone who enjoys being on the floor, leading by example and creating a great environment for both customers and team. Key Responsibilities Support the day-to-day operation of the building Deliver a five-star customer/resident experience Lead, coach and motivate a small on-site team Oversee front-of-house standards and daily service delivery Support resident engagement, events and community initiatives Handle customer queries, feedback and problem-solving Maintain high standards across presentation, service and operations Support compliance, health & safety and operational processesAbout You You might currently be working as a: Retail Assistant Manager / Deputy Manager Store Manager (small-medium format) Department Manager / Concession ManagerYou'll bring: Strong leadership experience in a fast-paced retail environment A passion for customer service and high standards The ability to lead from the front and develop teams Great organisation and attention to detail A proactive, hands-on and positive approachMost importantly - you'll be someone who's ready for a new challenge outside of retail, while still using the skills you've built. What's On Offer £32,000-£34,000 basic salary (DOE) Annual 10% bonus Monday-Friday working (no late nights or weekends) 28 days holiday (including bank holidays) Your birthday off every year Pension scheme Employee perks & wellbeing support Clear progression in a fast-growing businessPlease apply with your CV to find out more