E-commerce Executive

The Role: We are recruiting on behalf of a well-established, award-winning business based just outside of Cambridge. Our client is a market leader in their sector, working with a range of businesses with household names, and they are looking for an experienced Ecommerce Executive to join their growing team following an internal promotion. This is a permanent, office-based position in a purpose-built, modern facility with outstanding on-site amenities. You will take ownership of day-to-day ecommerce trading operations across one or more DTC websites, working closely with marketing and operations to drive performance, improve the customer experience, and support the commercial strategy of a business with a genuine reputation for excellence in its field. Main Responsibilities: * Develop strategic sales plans each period and track key performance metrics including conversion rates, average order value, and website traffic * Monitor sales performance and adjust buying decisions to optimise inventory turnover and reduce dead stock * Oversee website content strategy and daily operations, ensuring product listings and merchandising are accurate and aligned with brand guidelines * Collaborate with the marketing team to manage product uploads, digital content, and conversion rate optimisation * Manage the scheduling and publishing of digital promotional calendars in line with campaigns and seasonal priorities * Coordinate with operations and customer service teams to support an exceptional end-to-end customer experience Skills/Experience: * 2 to 3 years of experience in a similar ecommerce role, ideally within a direct-to-consumer (B2C) environment * Strong commercial awareness and understanding of online customer behaviour and performance indicators * Working knowledge of SEO and experience implementing content updates to improve rankings * Confident using Shopify or a comparable CMS, alongside tools such as Google Analytics * Excellent attention to detail with strong communication and organisational skills * A proactive, collaborative approach with a genuine interest in digital trends Salary & Working Hours: Competitive salary, dependent on experience. Full-time, hybrid working on offer, Monday to Friday. Benefits: * Contributory pension up to 6% * Death in service cover * 25 days annual leave * Staff discount * Free on-site parking * Company social events