Venue Manager

One of our Hospitality clients require an experienced and passionate Leader to oversee and manage all aspects of running their multi venue operation. You will lead all day-to-day operations of a WET trade venue, driving exceptional guest experiences, tight control of commercial performance, and the development of a highly engaged, service led team. Main Duties: * Deliver a brilliantly executed bar experience through fast, safe, friendly service and consistent product quality. * Champion commercial success by maximising stock yield, managing cellar and product controls, and driving sales. * Use insight (P&L, SPH, stock results, yield reports, NPS, team data, guest volumes) to make informed decisions that elevate performance. * Be highly visible on the floor, leading standards, coaching in real time, and interacting with guests to create memorable moments. General Duties: * Own the full guest experience within the bar, ensuring speed, quality and friendliness of service during all trade patterns. * Actively manage guest flow to reduce queue times and maintain a lively, well organised bar environment. * Ensure consistency of product delivery across all WET categories (draught, spirits, cocktails, hot beverages and premium serves). * Use NPS trends and guest comments to improve service points, product mix, and bar layout where possible. * Be highly visible during peak trading to support, coach and solve issues in real time. Operational Excellence, Safety & Compliance: * Ensure complete compliance with licensing legislation, including Challenge policies, refusals logs, trading hours and responsible retailing. * Oversee cellar management to guarantee safety, product quality, proper changeover, gas system handling and hygiene. * Maintain full audit readiness across * Bar cleanliness and organisation. * Food safety. * H&S and COSHH. * Security, cash handling and stock holding. * Brand standards. * Lead venue opening/closing routines and complete daily operational checks. * Escalate risks appropriately and own corrective actions. Key Knowledge Requirements: * Demonstrable leadership experience within a WET led bar, pub, Night club or high-volume hospitality environment. * Strong understanding of cellar management, stock controls, licensing law and responsible alcohol retailing. * Proven commercial acumen with experience delivering stock yield targets and improving financial performance. * Experience working with multiskilled teams in fast paced, high-volume operations. * Strong problem solver with the ability to stay calm and lead during pressured trading periods. * Demonstratable experience of leading teams to success, this includes proficiency in: * Delivering team training. * Setting standards and role modelling this behavio