Customer Service Advisor

Do you have Administration/reception experience We currently have a temporary role available within the DS Smith site at Smethwick. This role is ideal for someone with previous customer service/administration/reception experience Role: Administrator/Receptionist Shifts: Monday - Friday, 8.30am - 4.30pm Pay: £13.50 per hour Duration: 3 months initially Location: DS Smith, 14-15 Padgets Ln, Redditch B98 0RA Role & Responsibilities As an Administrator/Receptionist, you will be responsible for ensuring calls are answered and the inbox is up to date. You'll be part of a friendly, collaborative team committed to providing excellent service. Main tasks include Answering the phones Customer order processing Monitoring the inbox and digitally filing them or forwarding to the correct person Printing off any orders Filing and photocopying paper copies of invoices/orders Requirements Previous experience as a receptionist/administrator Ability to work effectively as part of a team. Good communication skills. Reliability and punctuality. Benefits: Advice and editing on your current CV Dedicated team throughout your journey within the role Paid holiday Exclusive online services including restaurant and retail discounts Chance to receive £25* for referring a friend Opportunity for progression into permanent roles Competitive rates of payAll applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check