Automotive Bodyshop Advisor / Service Advisor

Automotive Bodyshop Advisor / Service Advisor Location: North West London Salary: £32,000 – £33,000 per annum Hours: Monday to Friday, 8:30am – 5:30pm (40 hours) No weekends An established accident repair centre in North West London is seeking an experienced Automotive Bodyshop Advisor / Service Advisor to join their busy and well-run bodyshop operation. This is a customer-facing role ideal for someone with a strong background in automotive customer service and accident repair, who enjoys managing the full customer journey from vehicle drop-off through to collection. Automotive Bodyshop Advisor / Service Advisor-Key Benefits Monday to Friday working only No weekend work Stable, full-time position Competitive salary (£32,000–£33,000) Busy and professional accident repair environment Automotive Bodyshop Advisor / Service Advisor -The Role As a Bodyshop Advisor, you will be responsible for all front-of-house and customer liaison activity within the bodyshop. You will ensure customers are kept fully informed throughout the repair process while working closely with technicians, estimators, and bodyshop personnel. Automotive Bodyshop Advisor / Service Advisor-Key Responsibilities Booking customer vehicles in for accident repair Acting as the main point of contact for customers throughout the repair process Providing regular updates on work-in-progress and repair timescales Advising customers on estimated repair costs and completion dates Liaising with technicians, estimators, and bodyshop personnel to monitor job progress Assisting with estimates, repair authorisations, and basic invoicing Managing front-of-house activity and ensuring a smooth customer journey Delivering consistently high levels of customer service in a fast-paced bodyshop environment Automotive Bodyshop Advisor / Service Advisor- Requirements Previous experience within the Automotive Industry in a Bodyshop Advisor, Service Advisor, or similar accident repair role Background in automotive customer service is essential Strong understanding of accident repair processes and vehicle damage Confident communicator with excellent customer-handling skills Highly organised and able to manage a busy workload If you have the relevant expereince and want to work fr a company that reward hard work apply today