Branch Administrator/ PA

Our client is a long‑established, family‑run business with a strong network of branches across the South and East of England. Supplying machinery and services to the agricultural, construction and professional ground‑care sectors, they are now seeking a Branch Administrator/ PA to join their team at their Framlingham team in Suffolk. Length of contract: Maternity Cover – 12 months On Offer: * Start date: March 2026 * Working Hours: 35 hours per week – 8am to 4pm Monday to Friday (1-hour unpaid lunch) * Competitive salary – dependent on skills and experience. * 32 days holiday (inc bank holidays) * Workplace pension / Life assurance (2 x salary) Country store staff discount / Company sick pay scheme / Flu jabs and employee referral scheme. Main Purpose of the Role: Reporting directly to the Branch & Sales Manager, you will be responsible for providing a first class administrative service within the branch in addition to maintaining effective and accurate communications between customers and members of staff. You will be working as a Personal Assistant to the Branch Manager however you must be prepared to assist other departments in the branch as required. Duties and Responsibilities for the Branch Administrator/ PA: * Act as Personal Assistant to the Branch and Sales Manager * Manage incoming calls and maintain the branch switchboard * Serve as a first point of contact for customer enquiries * Provide administrative support across departments as needed * Prepare sales quotations and issue invoices and delivery tickets * Carry out daily cashiering duties and liaise with Head Office * Maintain accurate records and ensure data is kept up to date * Update the sales database regularly * Support the sales team during events and trade shows * Conduct monthly stock checks on domestic items * Ensure timely and clear communication across the team * Consistently deliver professional and customer-focused service To Be Considered: * Strong communication skills and a professional telephone manner * Confidence in dealing with people at all levels * Discreet and trustworthy when handling confidential information * Excellent organisational skills with the ability to multitask * High level of accuracy with both written communication and numerical data * Proficient in Microsoft Office (Word, Excel, PowerPoint) * Self-motivated, approachable, and a team player * Ability to use initiative and adapt in a fast-paced environment * Well-presented and detail-oriented For full details, contact Willis Global – Experts in Recruiting