Job Title: Scheduler Location: IG6, Essex Salary: £30,000 PER ANNUM Sector: Social Housing Must have previous experience as a planner/scheduler within social housing. please do not apply without experience Job Purpose The Scheduler is responsible for planning, coordinating, and maintaining efficient staff schedules to ensure all client sites are fully and compliantly covered. This role is critical in supporting operational delivery, cost control, and high service standards Key Responsibilities Scheduling & Workforce Management Create, manage, and maintain accurate staff rosters for security officers and operational staff Ensure all shifts are fully covered in line with contractual requirements and SLAs Manage short-notice changes, sickness, holidays, and emergency cover Allocate staff fairly while ensuring compliance with Working Time Regulations Operational Support Liaise daily with Operations Managers, Contract Managers, and site supervisors Respond promptly to client and operational scheduling requirements Support mobilisation of new contracts by creating initial staffing schedules Monitor attendance and escalate issues such as repeated lateness or absence Compliance & Accuracy Ensure all scheduled staff hold valid licenses (e.g. SIA) and required training Maintain accurate records within scheduling and time & attendance systems Support payroll by ensuring hours worked are correctly scheduled and recorded Communication Communicate shift details clearly to staff via phone, email, or scheduling systems Act as a key point of contact for staff availability and shift queries Maintain professional communication with internal teams and external clients Continuous Improvement Identify opportunities to improve scheduling efficiency and cost control Assist with reporting on coverage, overtime, and staffing trends Skills & Experience Essential Previous experience in a scheduling, rostering, or workforce planning role Experience within security, facilities management, or a 24/7 operational environment Strong organisational and time-management skills Ability to work under pressure and manage last-minute changes Good IT skills (Excel, scheduling systems, workforce software) Excellent communication and problem-solving skills Desirable Knowledge of security industry operations Understanding of Working Time Regulations Experience using scheduling platforms (e.g. Timegate, Guardhouse, or similar) Personal Attributes Calm and professional under pressure Highly organised and detail-oriented Reliable, flexible, and proactive Strong team player with a customer-focused mindset If you feel as so this construction Scheduler role is suitable to yourself, please directly email your CV to