Customer Service Advisor

We’re recruiting for Customer Service Advisors earning £12.25 per hour. In this role, you’ll support both new and existing customers by responding to enquiries primarily through web chat. Customer Service Advisor benefits: * Team incentives * Employee Owned Trust, which means employees become share holders, which results in a tax free bonus each June (must have worked Jan-Dec, the previous year to qualify) * 50% discount on contracts and 30% for five nominated friends and family * Cycle to Work scheme after one years service * Frequent team and individual incentives Training is included to prepare you for this role. Customer Service Advisor role: The role covers a range of technology products including phones, tablets, laptops, watches and broadband. The focus is on delivering a clear, helpful and positive customer experience across all interactions. Agents provide guidance and information to help customers choose suitable products and services. Most interactions (around 90%) are handled via web chat, with occasional scheduled call-backs when needed. Customer Service Advisor pay: £12.25 per hour