Our Client ( Global Home Appliance Manufacturer) based in Weybridge is looking for a (Korean Speaking) Service Business Analyst will play a key role in maintaining the cost and business performance reports for their respective business. Key Responsibilities : KPIs & Business Review Report * Weekly/ Monthly Service KPIs updates and monitoring and Business Review Report updates * Communication with EU SVC, HQ and other areas of business as required Cost Management * Moving plan & Business Plan (Monthly/Quarterly/Yearly) * Taking responsibility for various elements of the SVC Cost Controlling work * Improving process and implementing key controls and KPIs for monitoring performance * Supporting the delivery of planning and re-forecasting programs * Maintenance of Service general ledger using GERP system * Maintain month and year end closing and manage outstanding or pending invoices in a timely manner Cost Analysis * Service cost gap analysis per product group (monthly) * Preparation of short and long-term Service Cost Analysis * Year-end closing and specific reporting * Provide consistent support, reliable advice and timely and accurate information to related Department and SVC senior management team Other duties * Review and implement process improvement * Critical analysis of team KPIs * Assisting with month end analysis and key account reconciliations * Ad hoc tasks on request of line manager or Service director * Liaison with factories in Far East for recovery of service cost * Business Expenses Budget control and outstanding pending invoices management in a timely manner Skills, Education & Experience : * Must possess fluent Korean speaking, reading, writing skills. * Strong accounting skills; professional training preferred. * Excellent use of IT systems preferred (ERP, must be advanced level for Excel, PowerPoint etc) * An ability to work under pressure in a changing environment * Capable of producing relevant and accurate performance reports * Strong analytical skills with the ability to collect, organise and disseminate a significant amount of information * Excellent verbal and written communication skills * Ability to achieve and work with tight deadline. * Upper-intermediate knowledge of standard PC based Microsoft applications, in particular Excel Benefits : 9% pension Life Assurance Private Health Care ( Incl. Optical amd dental) for your and your family 25 Days’ Annual Leave (+ Public Holidays) Staff Discount Subsidised Cafeteria