Implementation Consultant (Scheme Benefits) – ...

Job Title : Implementation Consultant (Scheme Benefits) - Level 3 Location: Remote Duration: Permanent Primary purpose of the role: To ensure all aspects of a transition and change project are delivered on time and to a high standard within a controlled project environment. Key responsibilities: * Deputise for the Implementation Manager and act as an escalation point * Review, interpret and identify project and process impacts because of changes to Pension legislation and technical guidance * Lead client implementation projects * Gather and interpret client requirements and processes, and translate these into system solutions * Deliver tools to allow sucessful calculation automation and data migration * Risk and issue identification and mitigation * Facilitate internal and external system training, and provide appropriate documentation * Identify, troubleshoot and resolve client queries and issues * Ensure Efficient delivery of all project tasks * Mentor and coach other Implementation Consultants and Analysts * Promote best practice across the team and provide a platform for continuous improvement * Ensure Evolve procedures are followed and documents produced for applicable project and quality gates Key tasks: * Meet clients during the implementation cycle to understand their requirements, data, processes and systems, and make recommendations on how to implement our product(s)/service(s) * Undertake scheme analysis and system configuration * Lead the production of requirement documentation * Lead in client meetings and project status calls * Liaise with clients, third parties and Capita departments * Support the technical development of our technology platforms through participation in new and/or enhanced developments * Provide support to your line manager in the effective management of any staff * Facilitate internal and external system training * Undertake system demonstrations to existing and prospective clients * Undertake project management activities including risk and issue identification and mitigation * Review existing business processes and establish new operating procedures where required * Support the sales/procurement process through communication with prospective clients and the demonstration of system capabilities * Aid the development of strategies for the improvement of transition and change process, services and standards Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy