Administrator

Administrator job in Durham. Supply Care Solutions are a market-leading Medical, Social Care and Education recruitment consultancy, we offer a range of accredited services across the public sector, providing highly skilled, compliant professionals in all grades and specialties, including short, long term and permanent positions. We are recruiting on behalf of our client for a proactive and organised Administrator to support their busy People & Culture team. This role is vital in ensuring the smooth and efficient running of day-to-day service operations while providing high-quality administrative support across the employee lifecycle. JOB TITLE: Administrator RATE: up to £16.00 (umbrella) TYPE: LOCUM HOURS: Full time role (Mon-Fri) You will act as the first point of contact for clients, staff, and visitors, ensuring enquiries are handled professionally and efficiently. The ideal candidate will be confident, detail-focused, and able to manage a varied workload in a fast-paced environment. Key Responsibilities for front-line Service Support * Act as the first point of contact for all clients, visitors, and internal staff * Respond promptly and professionally to enquiries received by telephone, email, text, and via the website. * Provide a welcoming, supportive, and solution-focused service, signposting individuals to relevant staff or partners where required. * Use referral pathways to determine appropriate next steps, including booking appointments, connecting callers with duty workers, or directing them to other services. Operational & Administrative Duties * Support the maintenance and monitoring of the service’s lone-working system across recovery centres and community venues (where relevant). * Assist with identifying, coordinating, and organising community outreach and satellite sites for service delivery. * Maintain both electronic and manual appointment systems, ensuring referral information is completed accurately and in a timely manner. We are looking for someone with a strong administrative background, ideally within a busy service or HR/People function. Excellent communication skills and a welcoming, professional manner with a high level of accuracy and attention to detail. You must have the ability to juggle multiple tasks and work to tight deadline and be confident using a range of digital systems and databases. Our locum workers benefit from - Excellent Rates - Refer-a-friend scheme* - Assistance with DBS applications - Dedicated consultant support - Varied career and flexible working opportunities If you are interested in this position please apply online or call us on (phone number removed) Supply Care Solutions have a number of locum jobs across the UK. * All locums must be contract compliant before commencing work through our agency. We are recruiting professionals across all specialisms and grade. We offer an excellent referral bonus for any new worker you refer to us *Terms and conditions apply. Supply Care Solutions works in conjunction with Monitor/TDA rate caps