Skills Resource Coordinator

Skills Resource Coordinator – Skills Bootcamp Birmingham About Flannery Plant Hire Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project requirements. Our Skills Bootcamp programmes help create clear pathways into plant operations and construction careers, supporting new entrants and upskilling existing talent. Role Purpose The Skills Resource Coordinator will play a central role in planning, coordinating, and supporting the delivery of Flannery’s Skills Bootcamp programmes. This position ensures learners, trainers, equipment, and training sites are organised effectively, providing a smooth, positive, and high-quality learner journey. The role combines administrative coordination, learner support, communication with internal teams, and operational scheduling. Key Responsibilities * Act as the main point of contact for Skills Bootcamp participants from enrolment through to completion. * Conduct initial learner onboarding activities including documentation checks, induction scheduling, and system setup. * Maintain accurate learner records, attendance data, and progress tracking. * Provide ongoing communication and support to ensure learners remain engaged and informed. * Arrange assessments, testing, and certification, ensuring compliance with awarding body requirements. * Schedule trainers, assessors, and internal resources to meet programme needs. * Ensure the programme runs to agreed timelines and escalate risks or delays when needed. * Support communication with employers regarding learner placements, course updates, and outcomes. * Build positive working relationships with trainers, managers, job centres, and support partners. * Maintain accurate data within internal systems (e.g., CRM, LMS, MIS). * Support quality assurance processes, including capturing learner feedback and preparing documents for audits. * Prepare programme reports, completion summaries, and KPI tracking. * Contribute ideas to enhance learner experience and programme efficiency. * Support development of new processes, templates, and documentation. * Assist in developing best-practice systems for scheduling, learner tracking, and resource allocation. Skills & Experience Essential * Strong organisational and multitasking skills with the ability to manage multiple cohorts. * Excellent communication skills, both written and verbal. * Experience in administration or coordination roles, ideally within training, education, or recruitment. * Confidence using digital systems (CRM, LMS, spreadsheets). * Ability to work independently and collaboratively with cross-functional teams. * High attention to detail and commitment to data accuracy. Desirable * Experience working within Skills Bootcamps, apprenticeships, or funded training programmes. * Understanding of construction or plant hire industry operations. * Experience liaising with external employers or training partners. Benefits: Competitive Salary: We offer a highly competitive salary and package that reflects your skills and experience. Generous Leave: Enjoy 24 days plus bank holiday annual leave and personal leave to maintain a healthy work life balance. Professional Development: Take advantage of training programs, workshops, and seminars to enhance your skills and advance your career. Employee Assistance Program: Access to free, confidential support services for personal and work-related issues. Environmental and Safety Commitment: Join a company that prioritises safety and sustainability, ensuring a safe and Eco-friendly working environment. Modern Equipment: Work with the best and latest plant and machinery in the industry. Team Oriented Culture: Be part of a supportive and collaborative team that values each member’s contribution. Recognition Programs: Acknowledge and reward outstanding performance and dedication with various recognition programs