Parts Supervisor

We are working with a dealership based in Epsom, Surrey, who are in need of a Parts Supervisor. PARTS SUPERVISOR Main Duties * Develop and implement inventory control procedures to optimise stock levels while minimising excess inventory and carrying costs * Monitor inventory levels, conduct regular Stock audits, and reconcile discrepancies * Provide accurate documentation of all incoming and outgoing parts transactions * All Parts verification completed daily * Ensure vehicle health checks are completed accurately to maintain the workshop efficiency * Advise the Aftersales Manager of any backorder issues, using the parts escalation process to provide updates * Supervise a team of parts staff, providing guidance, training, and performance feedback * Interact with customers to understand their parts requirements and provide assistance in locating and selecting the right parts * Ensure that all customer complaints are dealt with both speedily and effectively, referring any unresolved problems to the After Sales Manager * Strive to exceed customer expectations both internal and external by delivering exceptional service at all times. Key Skills/Attributes Required * Proven experience in automotive parts management, with a track record of achieving KPI targets * Knowledge of the brand parts and systems * Experience using Kerridge * Strong leadership abilities with demonstrated experience in supervising and motivating teams * Attention to detail and accuracy in record-keeping and documentation. Applicants will be expected to be immaculately attired as is befitting the brand and must hold a full Driving Licence. The hours of work: Monday to Friday 08.00– 18.00 (1-hour unpaid lunch break) Total 45 hours per week. Saturday 08.00 – 13.00 on a rota basis will be required, paid as extra hour. Apply for this role today