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Contracts Manager – Social Housing & Reactive Maintenance


We’re seeking an experienced Contracts Manager with a strong background in social housing repairs and hands-on contract management. This is a senior leadership role where you’ll oversee multiple housing maintenance contracts, ensuring performance, safety, quality, and profitability are consistently achieved. What you’ll be doing * Leading the operational delivery of multiple repairs and maintenance contracts across housing portfolios. * Managing and motivating supervisors, operatives, and subcontractors to achieve KPIs, quality, and safety targets. * Building and maintaining strong relationships with residents, internal teams, and stakeholders. * Overseeing contract performance, financial results, compliance, and customer satisfaction. * Monitoring progress, quality, and specifications through site inspections and performance reviews. * Managing resources, programming, and workflow to maximise efficiency and minimise disruption to residents. * Ensuring all works comply with Health & Safety legislation, RAMS, and company procedures. * Chairing progress meetings, conducting toolbox talks, and driving a culture of continuous improvement. * Overseeing contract variations, valuations, and documentation, ensuring accurate financial reporting. * Supporting commercial teams with forecasting, profitability reviews, and business planning. * Leading, mentoring, and developing your teams to deliver excellence in service. * Promoting sustainability, compliance, and equal opportunity across all operations. About you You’re a results-driven leader with proven contract management experience in social housing. You combine commercial awareness with a commitment to service quality, and you’re confident in building trusted relationships with residents, teams, and stakeholders. Requirements * Proven experience as a Contracts Manager (or Senior Supervisor/Project Manager) within social housing or property maintenance. * Formal qualification and/or trade background within the construction industry. * Strong understanding of repairs, maintenance, and contract management principles. * Ability to manage budgets, performance KPIs, and multi-disciplinary teams. * Knowledge of building safety, Health & Safety, and compliance standards (IOSH / SMSTS / CSCS / Scaffold Management desirable). * Excellent leadership, organisation, and communication skills. * IT literate with experience using management systems and reporting tools. * Full UK driving licence and ability to travel to sites as required. * Clean DBS. If you’ve got the social housing and contract management expertise we’re looking for, apply today and take the next step in your career

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