Fire & Security Service Coordinator

Are you a Service Co-ordinator looking for a new role? Do you have Fire and Security industry experience? Looking for a company that is supportive and recognises your hard work? If so look no further! We are looking for an organised, proactive and customer-focused Fire & Security Service Co-ordinator to join our Fire & Security team in Leicester. If you enjoy problem-solving, supporting engineers, and keeping a busy service department running smoothly, this role could be ideal for you. Benefits: Salary: £26,000 £28,000 Hours: 40 hours per week, MondayFriday, 08:30 - 17:00 Job Type: Full-time, Office-Based Location: Leicester Annual Leave: 22 days + Bank Holidays Annual Bonus Scheme Free Parking on Site Team outings approximately every quarter Office-based role only with a supportive and friendly team environment Opportunities for further training and development Duties / Responsibilities: Scheduling engineers for reactive callouts, planned maintenance and small works. Managing customer enquiries, updates and job progress. Raising jobs, purchase orders and quotes through our service management system. Ensuring compliance paperwork, service reports and certificates are accurately processed. Tracking performance, outstanding jobs and follow-ups. Supporting the Service Manager with admin and coordination tasks. Skills and Experience required: Experience in Fire & Security or a technical service coordination role Strong communication and customer service skills. Confident with scheduling, planning and multitasking. Highly organised with excellent attention to detail. Comfortable in a fast-paced, reactive environment. Competent using service management software.Interviews to take place w/c 01/12 - please apply today