Temporary Customer Service Advisor (Days & Nights)

We are looking for a Temporary Customer Service Advisor (Days & Nights) to provide excellent service and support to customers within the not-for-profit sector. This role, based in Stockport, requires a proactive individual with a focus on delivering high-quality customer care. Client Details The organisation is a respected entity within the not-for-profit industry, known for its commitment to serving the community. As a small-sized organisation, it plays a vital role in improving the lives of its customers through reliable and professional services. Description As a Temporary Customer Service Advisor (Days & Nights) you will: Answering calls and handling call-centre type queries related to customer well-being. Providing compassionate and empathetic care to customers. Updating customer accounts within a CRM system. Ad-hoc duties as and when required. Profile A successful Temporary Customer Service Advisor (Days & Nights) should have: Previous experience in a customer service role. Strong communication and interpersonal skills to engage effectively with customers. Proficiency in using IT systems and databases to manage customer information. An ability to handle challenging situations with professionalism and composure. Attention to detail to ensure accurate data entry and record-keeping. A flexible approach to working hours, including days and nights.A Full UK Driving License is essential for the role & successful DBS check. Fully flexible is required for this as it does include different shifts on a 16 week rota which include days (06:00 - 16:00pm), (14:00pm - 22:30pm) and (22:00pm - 06:00am). Job Offer In return, our client can offer: Competitive hourly rate & weekly pay An opportunity to be made perm Immediate start after successful compliance checks Opportunities for professional development and growthPlease note we can only accept applications of candidates who do not need to serve notice