Dispensing Optician / Practice Manager - Pinner Location: Pinner, London Salary: Up to £33,000 plus benefits Hours: Full-time Start Date: As soon as possible About The Team A well-established, family-owned independent practice with a reputation since 1978 for delivering high-quality eyecare with a warm, community-focused approach. Combining excellent service, holistic eyecare and a wide selection of eyewear to suit every lifestyle and budget. As the team continues to grow, we're looking for someone with shared values to lead the team - friendly, professional, patient-centred and with a passion for outstanding care The Role In this role you will: Take full responsibility for the Pinner branch's day-to-day operations, being hands-on with all customer, team and operational responsibilities Lead, mentor and develop a small team of dispensing staff and optical assistants Manage branch performance and associated KPIs to ensure continued growth and performance Maintain high standards of clinical and service excellence, ensuring every patient receives a warm welcome, thorough care and superb service Support with stock management, supplier liaison, local marketing initiatives and local community engagement Be the face of the business in the local area - building relationships, driving referrals and representing the practiceWho We're Looking For This is an ideal opportunity for a Dispensing Optician who is ready to take the next step into management within an independent setting. You will have: Qualified as a Dispensing Optician (FBDO or equivalent) A desire and aptitude to lead a small team and drive service excellence A patient-first mindset: warm, empathetic, engaging - someone who genuinely enjoys patient interaction, and building long-term relationships Commercial awareness: you will be comfortable working towards targets whilst never compromising on care A passion for independent practice and community-based careWhy You'll Love It Here You'll join a friendly, supportive team in a practice where your contribution is truly valued and visible Work in a community-based, independent setting where you can make a real difference to patients' lives Opportunity to step into a management role with scope to grow as you drive the business forward Great location in Eastcote, easy to reach and in a strong local position Full support from an experienced DirectorHow to Apply If you're a driven, patient-centric Dispensing Optician who is ready to lead and grow in a respected independent practice, we'd love to hear from you. Please send your CV using the 'Apply' link or