Account Manager

We are now recruiting for an Account Executive for our client based in the heart of London, with modern and welcoming offices with all the facilities to promote productivity and collaboration. Joining an exciting workplace in Central London in the fast-growing e-commerce industry. We are looking for an energetic and ambitious Account Executive to join the growing sales team. This hybrid role combines account management and new business development, ideal for someone eager to learn, grow, and make an impact within a fast-paced, customer-focused environment. You'll manage relationships, identify opportunities, and play a key role in delivering outstanding results for their customers The role will involve one day in the office, with the remaining time spent working from home or attending customer visits. While experience in logistics or e-commerce would be ideal, we're open to candidates from other sales backgrounds, provided they demonstrate excellent communication and relationship-building skills and have a proactive, hands-on approach and are eager to sell. Key Responsibilities * Develop and grow existing customer accounts through proactive relationship management, cross-selling, and up-selling the range of products and services. * Identify and pursue new business opportunities within both existing and prospective customer networks. * Act as the key contact for your portfolio, ensuring high levels of customer satisfaction and engagement. * Lead regular business reviews and support the preparation of proposals and tenders. * Collaborate closely with internal teams to ensure smooth delivery of customer requirements. * Manage onboarding processes for new clients and new products to ensure seamless integration. * Maintain accurate records of all interactions, opportunities, and pipelines within the CRM system (Salesforce training provided). * Support the wider sales and marketing teams in campaign execution and reporting. Essential Skills & Attributes * Positive, proactive attitude with a clear desire to learn and grow within a commercial role. * Previous experience in account management, commercial sales role * Strong interpersonal and communication skills - confident in presenting and building relationships. * Results-driven mindset with the motivation to meet and exceed goals. * Organised, adaptable, and able to manage multiple priorities in a fast-moving environment. * Customer-centric with excellent listening and problem-solving skills. * Collaborative team player who works well across departments to achieve success. Salary and Benefits * £25,000 to £33,000 * Hybrid working policy, 1 day in the office, rest from home/ attending client visits * Monthly Wellness Allowance (up to £50). * 25 days annual leave plus your birthday off. * 2 paid Volunteer Days each year. * Regular social events and team activities. * Access to an Employee Assistance Program and internal Mental Health First Aiders. * Competitive Bonus Scheme