Service Advisor Motor Trade Job

Service Advisor – Southampton Basic Salary: £27,000 – £36,000 | OTE: Competitive & Uncapped Hours: Monday – Friday, 8:00am – 17:45pm (1-hour lunch) We are seeking an experienced Service Advisor to join a reputable and busy automotive team in the Southampton area. This is an excellent opportunity for a customer-focused professional who thrives in a fast-paced service environment and has strong knowledge of the motor trade. Key Responsibilities: * Deliver exceptional customer service throughout the service and repair process * Book customer vehicles in for service, maintenance, and repair * Liaise between customers and the workshop to ensure clear communication * Upsell additional work and service plans where appropriate * Prepare job cards and ensure accurate documentation * Handle customer queries both face-to-face and over the phone Requirements: * Automotive trade experience is essential * Strong customer service and communication skills * Ability to work under pressure while maintaining high standards * Confident, organised, and proactive approach * Familiarity with dealer management systems is advantageous What We Offer: * Competitive basic salary of £27k–£36k * Uncapped OTE * Monday–Friday hours—no weekend work * Supportive team environment * Ongoing training and career progression opportunities If you’re a dedicated and experienced Service Advisor looking for your next step in the Southampton area, we’d love to hear from you! Apply today and join a team that values professionalism, growth, and customer care