Showroom Manager

We are working with a leading domestic window and door company who are looking for a standout Showroom Manager to join their Milton Keynes branch. This is your chance to lead a high performing sales team, shape a consultative customer journey and champion a one-stop home improvement supply-and-fit solution. As Showroom Manager, you'll own the full showroom operation: inspiring your team, delivering best in class consultations, and ensuring every visitor leaves feeling confident, informed, and excited about transforming their home. Combining strong leadership with hands-on, customer selling, you'll play s pivotal role in driving sales,growing local brand presence and maintaining the company's reputation for exceptional service. What You’ll Do * Lead, mentor, and motivate a showroom sales team to hit sales, margin, and conversion targets. * Create a consultative, customer first culture no pressure selling, just confidence and trust. * Oversee day-to day showroom operations, including staffing, rotas, customer consultations, and showroom presentation. * Drive footfall and local engagement, supporting marketing activity to boost visits and brand awareness. * Conduct and oversee in showroom and home consultations, ensuring quotations are accurate and tailored to each customer and site. * Guarantee transparent, precise quotations that align with post-survey orders and avoid variations or disputes. * Build and maintain strong product and technical expertise across the team, including building regulations and performance standards. * Monitor performance data and deliver weekly sales and activity reporting with actionable insight. * Partner closely with Operations and Installation to ensure seamless project delivery from sale to aftercare. * Capture and analyse customer feedback to continually enhance service levels. * Ensure all customer communications meet professional, prompt, and friendly service standards. * Champion CRM excellence, ensuring all leads, quotations, and follow-ups are meticulously recorded. * Work with marketing and leadership to keep showroom displays, POS, and digital tools up to date and on brand. * Support team development through coaching, training, and performance * reviews. * Maintain health & safety compliance within the showroom. * Share insights on products, pricing, and customer trends to support continuous improvement. What You’ll Bring * Essential: Experience managing a sales-focused showroom or retail sales team. * Preferably, experience within windows & doors or related technical * building products. * Minimum 5 years’ experience in consultative or technical sales * management. * Proven leadership ability with a track record of building and developing * successful teams. * Strong commercial mindset with a background in solution selling and KPI management. * Proficient with CRM systems and digital sales tools. * Solid technical understanding, including product performance and relevant building regulations. If you’re a confident leader with a passion for great customer experiences and a drive to deliver outstanding results, we want to hear from you