It Support

IT Support Technician Location: London (on-site) Full-time, Permanent About the Role We are looking for a hands-on IT Support Technician to join our growing internal technology team. This is a great opportunity for someone who enjoys solving problems, setting up equipment, and making sure everything runs smoothly across a busy, fast-paced office environment. You will play a key role in keeping our people connected, from supporting desk moves and installations to building new machines and resolving day-to-day IT issues through our ticketing system. This is an ideal role for someone early in their IT career who wants to learn, grow, and build a strong technical foundation in a supportive and professional setting. What You’ll Do * Provide first-line IT support across the business, managing requests through the internal ticketing system. * Set up and configure laptops, PCs, and mobile devices for new and existing users. * Support regular desk moves, hardware installations, and equipment upgrades. * Diagnose and resolve hardware, software, and network issues. * Ensure all IT assets are properly documented, labelled, and maintained. * Assist with system updates, patching, and IT improvement projects as required. What We’re Looking For * Some experience in IT support, helpdesk, or technical services (professional or academic). * Good understanding of Windows operating systems and Office 365. * Basic networking knowledge (DNS, DHCP, Wi-Fi setup, etc.). * Excellent communication and problem-solving skills. * Proactive, organised, and eager to learn. What’s on Offer * Full training and support to help you develop your technical skills. * Opportunities for progression within a collaborative IT team. * Financial support for relevant studies and certifications. * Salary review and pay rise after successful completion of 6-month probation. * A friendly, dynamic working environment with plenty of hands-on experience. If you are enthusiastic about technology and want to build your IT career in a professional, supportive environment, we would love to hear from you