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Customer Service Executive


Customer Service Executive Salary: £12.27 P/H on weekdays with a higher weekend rate of £13.42 - £14.50 per hour Hours: This is a full-time position working 8 hours a day between the hours of 7am and 10pm on a rota  You will be required to work 1 in 4 weekends on a rota  Location: Ferndown, Dorset.- Hybrid is an option after training  Dynamite Recruitment are looking for an experienced,  Customer Service Executive, who will manage inbound enquiries, liaise with clients and coordinate appointments for a well-established business based in Dorset  As a Customer Service Executive, your responsibilities will be:  Handling a large volume of inbound calls from a multitude of clients, customers and third parties. (120 per day at times ) Scheduling/cancelling appointments, across multiple diaries.  Updating information on behalf of clients.  Managing basic customer queries.  Completing general administration  The ideal Customer Service Executive will be/have: Call centre experience/ Call Handling/ Receptionist experience is required  Receptionist experience, preferably from a medical setting but not essential Strong organisational skills.  Computer/IT savvy.  Able to manage a heavy workload.  Previous experience within the medical industry would be beneficial but not essential    To be considered, please submit your CV or contact Fran Curtis

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