Housing Area Manager

Job Title: Rented Housing Area Manager Location: Home based with regular travel across Worcester, Hereford & Birmingham Contract Type: Full-time Hours: 37.5 hours per week Salary: Up to £46,537.00 per annum Role Profile: (url removed) At Anchor, we’re passionate about providing high-quality housing and support to older people across the country. We're looking for an inspiring and proactive Area Manager to join our team and make a real difference in the lives of our residents. About the Role As a Rented Area Manager, you will lead, develop, and support a housing team across a designated geographical area, ensuring exceptional operational delivery and customer satisfaction. Key Responsibilities: * Oversee daily operations across multiple sites, ensuring efficiency, compliance, and high service standards. * Lead and coach teams to deliver strong performance aligned with our values and housing strategy. * Foster excellent resident relationships, resolving issues effectively and driving satisfaction. * Conduct safety audits, manage risk, and respond to emergencies with professionalism. * Manage budgets and resources to achieve financial targets and goals. * Build strong partnerships with contractors, local authorities, and community organisations. * Monitor KPIs and performance, reporting regularly to the Operations Manager. * Oversee contracts such as catering, cleaning, and care/support services, ensuring they meet resident needs. What We’re Looking For You’re a confident and dynamic leader who can manage people, processes, and partnerships with care and efficiency. You embrace change, think creatively, and thrive in a role where no two days are the same. You’ll bring: * Strong interpersonal and communication skills, with the ability to manage performance robustly and fairly. * Agility in decision-making and a problem-solving mindset. * Experience managing teams, with a focus on development and high performance. * A flexible, resilient approach—comfortable working independently and collaboratively. * Confidence managing sensitive information and engaging with diverse stakeholders. * Excellent organisational and time-management abilities. * Competence with Microsoft Office and a willingness to learn new systems Qualifications & Requirements: * Educated to A-Level standard or equivalent, with a willingness to gain further qualifications if needed. * Full UK driving licence and access to a car, or ability to travel efficiently across your area by other means. * Willingness to undertake regular training and attend external meetings/events