Warranty Administrator

Warranty Administrator

Brighouse
Salary - GBP30,000 to GBP35,000 per annum
Monday to Friday 8am to 5pm (1 in 4 Saturday mornings)

I am looking for an experienced Warranty Administrator to manage warranty claims for an automotive dealership in the Brighouse area, you will be ensuring accurate and timely processing of claims and related paperwork, while maintaining positive relationships with manufacturers, customers, and internal teams. This role involves a combination of administrative, logistical, and customer service skills.

Key Responsibilities:
Warranty Claim Management: Processing, submitting, and tracking warranty claims for repairs and replacement parts.
Record Keeping: Maintaining detailed records of all warranty claims, payments, and relevant documentation.
Communication: Interacting with manufacturers, customers, service departments, and other relevant personnel to ensure smooth claims processing.
Compliance: Ensuring all warranty claims adhere to manufacturer guidelines and regulations.
Problem Solving: Investigating and resolving any discrepancies or issues related to warranty claims.
Parts Management: Coordinating the procurement and return of warranty parts.
Customer Satisfaction: Ensuring customers are informed and satisfied with the warranty process.
Financial Management: Invoicing warranty jobs and managing warranty debt.
Reporting: Generating and analyzing warranty reports to identify trends and areas for improvement.

Please apply on line or for further information call Russ at Autoskills UK on (phone number removed) or email an up to date CV to (url removed).