We are excited to advertise a new opportunity for a
Facilities Management Administrator
to join our expanding team.
In this dynamic role, you ll work closely with our service delivery and engineering teams, taking a central role in supporting the scheduler by booking in engineers for planned and reactive maintenance, liaising with engineers and subcontractors, managing supplier orders, and ensuring a high standard of administrative support across all facilities-related operations.
Key Responsibilities
Raise and manage purchase orders for materials, equipment, and services
Create and issue quotations to clients
Maintain accurate records across web-based portals and internal systems
Book in site visits for engineers and subcontractors
Act as a key point of contact for incoming phone and email enquiries
Support the engineering team with logistical and administrative needs
Monitor progress of works and assist with job completion documentation
Use Microsoft Office (Word, Excel) to create and maintain reports and documentation
Assist with general office duties to support smooth operations
About You: We are looking for a proactive and motivated individual who thrives in a fast-paced environment. You will have strong attention to detail, a methodical approach to your work, and a passion for providing outstanding customer service.
Essential Skills & Experience:
Previous experience in an administrative or coordination role (facilities management or similar industry preferred)
Competence in Microsoft Office (Word, Excel), email, internet, and customer portals
Strong communication skills, both verbal and written
Excellent telephone manner and interpersonal skills
Ability to manage multiple tasks, prioritise workload, and meet deadlines under pressure
Self-motivated with a team-oriented mindset
What We Offer:
A full-time, permanent role with progression opportunities following a successful 6-month probation period
A supportive team environment within a growing and specialised industry
Ongoing training and development to build your skills and knowledge
This is an
office-based role
at our location in Ipswich.