Technical Support Representative

TECHNICAL SALES REPRESENTATIVE – ELECTRICAL PRODUCTS & SOFTWARE SUPPORT ⚡⚡ 📍 LOCATION: Chessington / Ewell Area 🕒 HOURS: Monday – Thursday: 8am–5pm | Friday: 8am–3:45pm 💰 SALARY: £26,000 – £30,000 p.a. (Depending on Experience) 🚗 Free Parking | Office-Based with Occasional UK Travel Our well-established client is looking for a personable, technically minded and knowledgeable Technical Sales Representative to join their small, friendly team. This is a great opportunity for someone with an electrical background or strong technical understanding of test and measurement equipment who is also comfortable communicating with customers, guiding them through hardware and software-related queries. 📚 Your Key Responsibilities: Provide technical guidance and support to customers, especially those with electrical queries Assist with product usage, comparison of testers, and software/firmware troubleshooting Use screensharing tools to walk customers through product setups and diagnostics Support Distributors and Wholesalers, helping them understand the value and function of products Build long-term relationships with customers and offering a professional, solutions-focused service Handle product enquiries efficiently via phone, email, or screenshare Occasionally travel to customer sites and events across the UK (with some overnight stays) 🧠 Requirements: Electrical knowledge or experience (ideal for electricians looking to transition to a technical desk-based role) Strong IT skills – comfortable using software and supporting remote troubleshooting via screen share Excellent communication and interpersonal skills – you're friendly, clear, and professional Previous experience working with Distributors and Wholesalers (a bonus) Strong organisational and administrative abilities A proactive mindset and the ability to work independently in a supportive team setting Willingness to travel occasionally and represent the business professionally on the road 🤔 What’s in It for You? Join a stable, reputable business with long-standing industry presence Be part of a tight-knit, collaborative team that values professionalism and customer satisfaction Enjoy a role that balances technical expertise with client interaction Free on-site parking and a great work-life balance with early Friday finishes Travel opportunities across the UK (occasional) 📩 Sound like the perfect next step in your technical career? Apply today and become a trusted voice in this growing business