Customs Import and Export Administrator

Customs Import and Export Administrator Join P&O Ferrymasters dedicated Customs team in our office in Dover, Kent on a full-time permanent basis.

Your role:

As our Import/ Export Administrator you ll play a key role in delivering exceptional service to our international clients. You ll manage customs declarations and help ensure the smooth and compliant movement of goods across borders.

Key responsibilities:

• Preparing customs entries for Road & Ocean Imports & Exports, ensuring accuracy and compliance.
• Ensure timely processing of customs declarations and promptly address any queries from clients.
• Record and review customs declaration requests, maintaining accurate and up-to-date information in our systems.
• Keep track of duties paid by P&O Ferrymasters, ensuring recovery from clients where necessary.
• Liaise effectively with clients to understand and fulfil their customs declaration needs.
• Share critical information with carriers to guarantee seamless delivery and avoid delays.
• Collaborate with the Customs Declarations Manager to achieve team objectives and maintain service excellence.

About you:

We are on the lookout for an experienced Customs Import and Export Administrator with a solid understanding of customs declaration processes. Experience with systems such as CDS, Destin8, CNS and IPAFFS is highly valued. You ll be detail-oriented, highly organised, and capable of managing multiple tasks effectively. Strong communication skills and a collaborative approach are essential, with the ability to prioritise tasks. Flexibility to work shifts and some bank holidays. Speaking an additional language is a plus!

Who are we

We are P&O Ferrymasters, and we work with some of the largest companies in the world to make sure that their goods get to where they need to on time and efficiently. We have locations across Europe and the Northern Mediterranean and our routes cover road, rail, and sea.

We operate from over 20 locations in 13 countries and work with some of the best-known global household names.

We are a part of DP World who are one of the largest global logistics companies in the world; at any one time 10% of all shipping containers in the world are being shipped by DP World. We are proud to lead the future of logistics to help enable global trade in the 21st century and beyond.

We offer:

A salary of GBP25,000 - GBP28,000 per annum (depending on experience), working full-time, Monday to Friday, with a rotating Saturday shift. Shifts run from 0700hrs to 1500hrs and 0900hrs to 1700hrs. Other benefits include Company pension, P&O Ferries travel concessions, and an Employee Assistance Scheme, backed by a wellbeing programme along with opportunities for personal and professional training and development. We also offer a benefits platform including a range of voluntary health insurances, cycle to work, and retail discounts.

Do you have what we re looking for If this Customs Import and Export Administrator role sound like the perfect opportunity for you please apply with your CV and covering letter as soon as possible. We look forward to hearing from you!

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