Renewals Administrator

Are you detail-driven with a passion for process? Do you thrive in a fast-paced, regulated environment where precision is key? If you're ready to take ownership of critical renewals, manage high-value portfolios, and grow with a leading IP firm, this role is for you.

Benefits:

• Salary: Up to 28,000 per annum DOE
• Hybrid working model: Minimum two days in the office per week
• Office located in Birmingham
• 25 hours per week (Monday to Friday, 9:00am - 5:15pm)
• Opportunities for career development and progression
• Collaborative team environment
• Comprehensive training and ongoing support
• 33 Days Holiday (Including Bank Holidays)
• Pension auto-enrolment scheme
• Free onsite parking

Role and Responsibilities:

• Maintaining and updating renewals records.
• Producing and verifying standard and special reminders (e.g., monthly, annual, and quarterly) for clients.
• Processing instructions to pay renewal and maintenance fees, including issuing invoices and credits to foreign attorneys and clients.
• Coordinating the payment of IPO, EP, EUIPO, and WIPO fees, including electronic and online payments via systems such as ARGOS.
• Instructing foreign agents on trademark and design renewals.
• Auditing daily instructions for renewals and abandonments to ensure accurate records.
• Processing overdue reminders and loss of rights letters due to unpaid renewals.
• Managing lapsed case records upon receipt of notifications from IP Offices and foreign attorneys.
• Responding to client and attorney queries via the renewals mailbox.
• Providing cost estimates for individual or portfolio IP rights, including forecasts for future or overdue renewals.
• Producing client invoices and monthly lists for fee earners regarding overdue renewals.
• Supporting the Renewals Manager and team in ongoing projects and tasks as required.

Required Skills & Experience:

• Previous experience in renewals, records, finance, or administrative roles in a highly regulated environment (e.g., IP, finance, banking, or insurance).
• Excellent attention to detail and strong organisational skills.
• Ability to manage high volumes of work while meeting strict deadlines.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and experience with database management systems (e.g., Inprotech, ARGOS, or similar).
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• High level of numeracy and comfortable working with financial data.
• Proactive, with a problem-solving mindset and the ability to adapt to changing priorities.

If you are interested in this opportunity, please apply via the advert!