Parts Coordinator

Parts Coordinator Job in Ferndown

Salary: GBP30,000 PA

Location: Ferndown, fully office based

Working Hours: Monday Friday, 8:00am 5:00pm

Contract Type: Permanent, Full-time

Start Date: ASAP

Company Benefits:

• Contributory pension scheme
• 23 days holiday plus Bank Holidays - rising by one day a year to a maximum of 30 days after 8 years service.
• Career review via appraisal system, including any training required.
• Discretionary Sick Pay.
• Free life assurance
• Free Personal Accident Insurance
• Company paid Health Plan for employees and their children up to the age of 18 years. Partner option available too.
• Cycle to Work Scheme.
• Free car parking.

Dovetail Recruitment are pleased to be working with a highly respected client in the Ferndown area who are now recruiting for a Parts Coordinator to join their well -established team. As part of the team, you ll be ensuring the smooth running of all Parts activities. Working with both customers and field-based engineers in parts identification for a range of products. Placing orders with suppliers and arranging deliveries.

Duties and Responsibilities:

• Identify and source required parts for customers, internal/external engineers and sub-contractors
• Collaborate proactively with engineers to plan future parts requirements and coordinate timely deliveries
• Respond promptly and professionally to customer telephone and email enquiries
• Liaise with suppliers to secure competitive pricing, place purchase orders and manage procurement related administration
• Keep customers informed of any changes to previously agreed parts or delivery arrangements without delay
• Prepare accurate repair estimates for customers and provide regular updates as required
• Assist with job processing by verifying parts information, as needed
• Maintain accurate record keeping and contribute to effective stock control processes
• Participate in goods in operations as required, including unloading deliveries, packing parts, and dispatching to customers with correct documentation and courier arrangements
• Ensure engineer van stock levels are maintained and replenished as required
• Maintain an organised, clean, and clearly labelled parts store, ensuring high standards of safety and cleanliness in all stock areas
• Process invoices and handle related queries efficiently
• Adhere to company procedures and standards in line with ISO9001, ISO14001, and ISO45001 certifications

Minimum Skills & Experience Required:

• Experience using stock control systems and manufacturer databases
• Background in parts administration, logistics, or inventory management
• Knowledge of technical and mechanical components
• Excellent telephone manner, polite and friendly at all times
• Excellent communicator
• Attention to detail
• Confident with Microsoft Excel