Sales Support Administrator

Our client We’re partnering with an award-winning property company that’s riding a wave of success after securing major contracts—this is officially their biggest year yet. The team has cultivated a brilliant working culture with excellent staff retention, real progression opportunities, and genuinely flexible working. They offer a hugely supportive environment with regular review meetings. Hours: Monday – Friday- 8:30am – 5:30pm Location: Guildford, Slyfield Estate Salary: Up to £29,000 + £2,400 annual bonus + excellent benefits Perks: On-site parking, training from Day One, and a development pathway into surveying Job description * Act as the first point of contact for all client communication, ensuring a top-notch service experience * Manage a busy phone line and meet daily SLA expectations. * Update client records, upload documentation, and respond to queries with speed and precision * Support national account relationships and update them on orders and project logistics * Oversee shipping and logistics processes, coordinating with internal teams to ensure everything runs smoothly. * Spot opportunities to upsell additional insurance services * Maintain audit-compliant documentation in accordance with GDPR Key Skills * Excellent customer service skills * Collaborative mindset * Work well under pressure * Impeccable attention to detail * Organised and adaptable What’s on offer?:- * £2,400 annual bonus – on top of a competitive base salary * A clear progression path – including the opportunity to develop into a Surveyor * Support from day one – with ongoing training and increasing project ownership * Work in a business that truly values its people * Flexible working culture and an office full of down-to-earth, driven professionals