Liability Claims Adjuster

About us

Avencia is partnered with an established insurer and member of the Talanx Group who are looking to recruit a Liability Claims Adjuster in their London office.

This is a collaborative, high-performing liability claims team focused on UK EL, PL and Product liability claims . The team is led by two managers who report to the UK head and also handles international claims and specialist areas such as clinical trial claims . A supportive and sociable environment enables team members to thrive and develop professionally .

The role

To desktop adjust own portfolio of cases , from first advice through to settlement within their designated authority , in accordance with the claims handling manual. The cases are varied and may include both lead and follow claims to a high technical level .

Key accountabilities

• Evaluate cause of loss and determine coverage based on policy and documentation

• Handle claims from investigation to settlement within authority and guidelines

• Support accurate and timely reserve setting for effective exposure assessment

• Ensure precise entry of claims data and contribute to MI reporting

• Liaise with clients, brokers, TPAs, loss adjusters and internal stakeholders to ensure efficient claims handling

• Assist in managing international programmes and coordinating with global offices

• Maintain regulatory records and prepare reports for audit and compliance

• Participate in projects and initiatives aimed at improving efficiency and effectiveness

Skills & experience

• Lead liability claims handling experience , including complex cases

• Skilled in reviewing and managing MI to ensure data accuracy and insight

• Strong knowledge of the UK market in public, products, and employers liability

• Experience handling litigated and non-litigated claims

• Involved in inquests and regulatory investigations

• Solid understanding of insurance principles and how they apply in practice

• Awareness of current regulations and market issues

• Good working knowledge of liability policy coverage , including public, products, and employers

• Strong grasp of relevant legal frameworks and application in claims handling