UK Quality Manager

Our engineering and manufacturing clients are seeking a UK Quality Manager to join their growing team. The UK Quality Manager will split their time across 2 sites – Farnborough and Fareham, so you must be commutable and able to visit both. Duties & Responsibilities: Production & RMA Quality • Define and ensure compliance with workmanship standards across both sites, including but not limited to painting, plating, welding (Def Stan), IPC-A-610 and IPC/WHMA-A-620 • Align and harmonise technician training and SOPs in partnership with production teams and Quality Engineers at each site • Measure and report internal failure rates; implement corrective actions to reduce internal and external failure costs across both sites • Facilitate cross-site learning and standardisation of quality controls Supplier Quality • Work with Procurement teams at both sites to manage supplier approval processes and ensure ERP systems are accurate and aligned • Monitor and report supplier performance and lead quality improvement activities with Procurement to reduce failure costs • Drive standardisation of supplier performance metrics and feedback loops QMS / EMS • Ensure continued ISO 9001 certification for both sites, with all internal audits and management reviews completed on schedule • Manage all QMS/EMS documentation and change control to reflect current practices and UK-wide alignment • Host NQA audits for both sites, targeting zero non-conformities • Ensure compliance with all applicable mandatory environmental legislation at both sites and maintain necessary records in line with legal requirements Health & Safety • Ensure legal and company H&S responsibilities are met at both sites • Conduct and review H&S risk assessments, policies, and accident investigations • Ensure near-miss and incident reporting is consistent and leads to meaningful action • Oversee H&S training, safe systems of work, equipment checks, and competence reviews across both sites Customer Interface • Act as lead QHSE contact for both sites during customer visits and communications • Manage the customer complaints process — ensuring swift response, investigation, resolution, and communication • Support the customer satisfaction survey process and maintain all customer-specific quality documentation Team Management • Lead, mentor, and support Quality Engineers and supporting roles across both sites • Set and monitor individual and team objectives, including daily/weekly priorities • Conduct performance reviews and escalate concerns where appropriate • Foster consistency and shared purpose between sites, encouraging collaboration Required skills & experience * 3 years+ experience within a quality management position * Experience working within a manufacturing environment * Experienced auditor * Demonstratable track record or quality improvements and rework reduction Working hours: 38 hours per week – Monday-Friday Must be able to travel to both Farnborough and Fareham