Head of Accounts

Head of Accounts - £70,000 - £75,000 + commission, pension, annual leave and reward and wellbeing platform. Head of Accounts Overview Roeks Avenue Talent is delighted to be recruiting for a Head of Accounts on behalf of a well-established and highly respected organisation. This is a pivotal leadership role, responsible for leading a team of Account Managers who manage the majority of the organisation's client portfolio and revenue. We are seeking a commercially minded relationship management leader who can inspire high performance, develop long-term client partnerships, and identify opportunities for growth within existing accounts. The successful candidate will combine strong people leadership with a strategic and client-focused approach, thriving within a collaborative, values-driven culture where teamwork, transparency, and accountability are highly valued. This is an excellent opportunity to join a successful organisation with an outstanding reputation, a passionate workforce, and a genuine commitment to employee development and wellbeing. Leadership & Team Management * Inspires, leads, and develops a team of 9-10 Account Managers, enabling them to grow their portfolios, identify new opportunities, and drive account value and retention * Engaging with clients where appropriate to support delivery and strengthen relationships * Priorities include establishing credible team relationships, building trust, understanding performance metrics, and creating performance-driving routines * Must build credibility across the organisation with senior leadership * Critical role as 95% of revenue flows through this team * Performance management discipline critical, with succession planning experience Commercial & Relationship Management * Commercial background essential * Requires someone with experience of relationship management who can drive long-term client development * Able to identify new opportunities for revenue growth within the existing accounts * Operational or corporate experience valuable for relating to clients and understanding their operational complexity Cultural Fit & Leadership Style * A collaborative culture within a long-established, close-knit business * Requires experience filtering organisational pressures appropriately * Comfortable working with high levels of oversight while sustaining a positive team dynamic * Effectively communicates leadership decisions with context and rationale to drive understanding and alignment * Balances detail-oriented delivery with confident C-suite engagement Personal Qualities * Resilient and confident in decisions making * High personal standards with ability to hold team accountable * Collaborative team player working transparently with other leaders * Humble and grounded * Transparent communicator * Empowering leader who enables ownership within appropriate accountability boundaries Team Composition * Eclectic team with corporate, operational, or account management backgrounds Performance & Accountability * Performance management required * Accountability for account patches and portfolios required Interview Process – 3 stages including competency based questions and a presentation Line Manager Approach * Transparent, open communication * Empowering within accountability boundaries, letting people add personal stamp * Provides supportive and fair leadership on people matters, while maintaining clear expectations and accountability Please apply today to be considered