Housekeeping Operations Manager - Bristol/Cardiff

Operations Manager - Housekeeping (Hotel Sector) | £44,000-£45,000 + Car + Benefits | Bristol/Cardiff Area 🌟 Are you a housekeeping professional ready to take the next step into multi-site operations management? Do you have a deep understanding of hotel housekeeping and enjoy leading people to deliver service excellence? If so, we'd love to hear from you! About the Company We are a dynamic and growing business providing outsourced housekeeping services to the UK hotel industry. Working with well-known hotel brands across the country, we deliver high-quality housekeeping operations and staff management services. Due to continued growth, we're now seeking an Operations Manager to support and manage a number of hotel sites across the South West and Wales region. This is an exciting opportunity to join a forward-thinking organisation with strong values, supportive leadership, and long-term career potential. 🔍 What You'll Be Doing: Overseeing housekeeping operations across a portfolio of hotel sites Supporting and managing site-based teams to ensure service standards are consistently high Working from home, with 3-4 days per week spent on-site Leading on recruitment, onboarding, compliance, audits, and team development Monitoring KPIs and supporting budgeting, forecasting, and process improvements Assisting with the mobilisation of new sites and supporting client relationships🙋‍♀️ About You: You have a strong understanding of hotel housekeeping operations and experience running or supporting busy departments You're currently in a similar multi-site role or ready to step up from a senior hotel housekeeping position You have excellent leadership and people management skills You understand the full operational process, including rotas, stock, compliance, and budgets You hold a full clean UK driving licence and are happy to travel regularly across Bristol, Cardiff, the South West, and surrounding areas You are flexible, proactive, and comfortable working independently💷 What We Offer: £44,000 - £45,000 per year Permanent, full-time contract Company car + laptop + phone Private health insurance Life insurance Pension scheme Mental health & wellbeing support Family and personal health support services Clear long-term career progression opportunities📍 Location: This is a home-based role, but due to the travel requirements, you must be based in or around the Bristol or Cardiff area