Lead IT Engineer | Up to £90,000K

A leading global investment management firm is seeking a Lead IT Engineer to become the trusted technology partner for its London operation. This is a highly visible role supporting senior stakeholders within a fast-paced, high-performance environment. You'll be responsible for delivering an exceptional technology experience, combining hands-on support, Microsoft infrastructure ownership, endpoint management, and executive-level user engagement. This is not a traditional ticket-queue role. The successful candidate will be trusted to take ownership of the environment, solve problems independently, and act as the go-to technology expert across the business. The Role You'll support a sophisticated Microsoft environment while working closely with senior business users, ensuring technology remains secure, reliable, and operating at the highest standard. Responsibilities include: • Delivering 1st, 2nd and 3rd line support across desktop, infrastructure and end-user technologies • Acting as a trusted technology partner for senior stakeholders and executive users • Managing Microsoft 365, Exchange Online, Teams, SharePoint and OneDrive • Administering Entra ID, Active Directory, Group Policy and user lifecycle management • Managing Intune, endpoint compliance and device deployments • Supporting Windows and macOS environments • Troubleshooting networking, VPN, Wi-Fi and connectivity issues • Managing hardware refreshes, office technology and meeting room environments • Supporting multiple UK locations through regular onsite visits • Maintaining documentation, technical standards and security controls • Driving continuous improvements across user experience and operational processes Jot Title: Lead IT Engineer Location: London | 5 Days Salary: Up to £90,000 Per Annum (Basic) Requirements • Strong experience within an IT Engineer, EUC Engineer, Infrastructure Engineer or Systems Administrator role • Experience supporting senior stakeholders and demanding user communities • Strong Microsoft 365 administration experience • Entra ID / Azure AD and Active Directory expertise • Intune and endpoint management experience • Excellent troubleshooting and problem-solving ability • Strong communication and customer service skills • Ability to work independently and take ownership • Full UK driving licence Why Join? • Join a world-class investment management environment • High level of autonomy and ownership • Work directly with senior business leaders • Broad exposure across infrastructure, support and modern workplace technologies • Opportunity to shape and improve the technology experience • Competitive salary up to £90,000 • Immediate start available If you enjoy combining technical expertise with first-class user support and want to operate in a high-performance environment where technology and service matter equally, I'd be keen to speak with you